Now Hiring: Tour Manager

MACLYN is hiring a Tour Manager to plan and execute a 5-month event marketing sampling tour throughout cities in the Midwest during the late Summer/early Fall of 2024.

This position is a full-time position that requires a combination of planning the tour in advance (researching events/venue contracts, logistics, etc.) and managing the event onsite (weekends). The events will be held every weekend from August through November and will last 4-6 hours (markets listed below).

Ideal candidates are looking for the unique combination of a consistent, year-long remote position + onsite event management with travel in/out of the venues (primarily on weekends). During the tour, days off will be slated for mid-week, to accommodate the weekend tour schedule.

TOUR STOPS

• Detroit
• Cleveland
• Columbus
• Pittsburgh
• Dayton
• Cincinnati
• Louisville

RESPONSIBILITIES

• Tour Planning
  • Research and conduct outreach to local events and venue to schedule tour stops and storage facilities for the tour vehicle
  • Coordinate all contract/pre-event logistics in preparation for the events
  • Manage promotional staff planning for each event
  • Properly report and manage budget travel and event expenses
  • Oversee signage, staff uniforms and event activations supplies in advance of – and during – the tour
  • Coordinate with MACLYN team about upcoming event details
  • Join team and training calls, when necessary
  • Other duties, as assigned
• Onsite Event Activation
  • Pre-Event:
    • Travel to tour stop
    • Prepare vehicle (gas, maintenance, etc.) and load product, water, and ice prior to each event
    • Test all equipment
    • Drive vehicle to each event and set up vehicle for activations
  • During:
    • Produce a superior sampling experience
    • Produce a superior coffee sampling product to brand standards
    • Manages a team (1 – 3 people) of on-site brand ambassadors
    • Exhibit leadership in training and coordinating brand ambassadors through product knowledge, managing operational procedures, and setting event goals
    • Maintain high-level of customer service
    • Receive a constant 100% score for vehicle cleanliness
  • Post-Event:
    • Drive vehicle to storage facility
    • Complete recap and with photos, activation numbers and quotes
    • Facilitate inventory reports and order/replenish as needed
    • Travel out of tour stops
  • Additional Ongoing Tour Administrative Needs
    • Manage routine vehicle maintenance – oil changes, washes, etc. to keep the vehicle in proper working conditions

REQUIREMENTS

• Class C – Non CDL or higher license with clean driving record
• Previous tour management experience
• Able to lift heavy items – over 50 lbs.
• Able to stand on feet for extended periods of time
• Proactive and friendly personality, self-motivated, and reliable
• Common knowledge in use of gas-powered generator and basic electrical wiring understanding

COMPENSATION & BENEFITS

• Salary commensurate with experience (including health benefits)
• Per diem provided while traveling
• Work with a fun, friendly, outgoing team

Send an email with your resume to careers@maclyngroup.com