the challenge Oswald’s, Naperville’s oldest family-owned-and-operated pharmacy, has been a constant for families throughout the last 145 years. But as the store changed ownership to the next generation in the middle of a pandemic, they needed a new script to lead the...
When you run a business, managing your data may not be at the top of your priority list. You have better things to do, right?
Well, proper data management can set your company up for success. Whether it is for your marketing data or customer information, having the right strategy in place can make all the difference!
Data Management: Why Should You Care?
Keeping your data organized and updated is the only want to derive valuable insights from it. You may not realize it, but the data you collect is what keeps your company going.
Sure, you know that it is useful for making decisions and understanding your customers – but have you ever considered what would happen if it was corrupted, or you lost it all?
When you think of it that way, it is easy to see why you should care about managing your data the right way,
Here are three benefits that your company can obtain through customer management:
1. Boost Productivity
Boosting productivity is synonymous with boosting revenue – and your data management strategy can help you do just that.
Organizing your data allows anyone that needs it to access it with ease. Whether it’s accounting or marketing, a system that lets your employees easily get the information they need will significantly boost productivity.
It eliminates the frustrating and time-wasting process of scouring through unorganized files and data to find something!
For example, imagine how convenient it would be to have all of the information for your loyalty marketing program in one place. Your sales team can easily access customer data to personalize offers and proactively reach out – without having to keep track of contacts manually or risking letting opportunities fall through the cracks!
2. Avoid Data Breaches
The last thing your brand needs is a news headline describing how your customers’ information was hacked.
Failing to manage your data increases the risk of exposing private and sensitive data. It also puts you in the position to lose the trust of your customers.
The best way to make sure leads and clients feel comfortable giving you their private data is to keep it in a safe and secure database. It doesn’t matter if it’s their phone number or credit card information – make sure that you protect it!
3. Get the Most Out of your Data
Proper data management also improves the quality of the information you have at your disposal. Dirty data is bad for business, plain and simple!
When you keep your customer marketing data in silos, you could accidentally use outdated contact information or miss out on vital details. This will diminish the customer experience, and your revenues will suffer.
You can avoid these issues by choosing a data management tool that cleans and organizes your data automatically.
Not Sure How to Get Started? We Got You!
Whether you’re in Chicago, Naperville, or Des Moines, MACLYN is here to help. We are the top customer marketing agency in the area, and our goal is to help you seamlessly integrate data management into your business processes.
Contact us today to get started!